Review by Jo Burgess
posted on Sept. 12, 2025
Hi Peter,
I have used easy go shuttle services before., with no problems. Yesterday you driver was on time, polite and a very good driver. The only thing was, he went to the airport the long way via Kingsgrove and Bexley from Epping. I have not been this way before, so when he dropped me off, I was a bit disoriented .
He dropped me off at the International terminal, instead of the domestic terminal T2. Luckily I was able to get a train back to the domestic terminal to continue my my travel plans to Brisbane. I had plenty of time and made my flight easily.
I know miscommunication happens, but please make sure I get picked up at the Domestic terminal T2 on Friday 10 th October on the return journey.
Otherwise, I am ver happy with your service, and realise this is a one off problem.
Kind Regards,
Jo Burgess
EasyGo April 8, 2026, 12:56 p.m.
Hi Jo,
Thank you so much for the kind words about our driver and for being understanding about the terminal mix-up – we really appreciate your patience! We've made a note on your account for your return pickup on Friday 10th October to ensure we collect you from Domestic Terminal T2, and we'll confirm the details with you beforehand for complete peace of mind. We look forward to getting you home safely with EasyGo Airport Shuttle!
Kind Regards, EasyGo Airport Shuttle Team